How much does it cost?
Do I need to make an appointment?
No appointment necessary! Just drop by any time we are open and our friendly staff will explain how easy it is to paint a memory. You’ll only need to book time if you are planning a large group visit so we can make sure we have space saved for your visit!
How long does it take to get my piece back?
It can take anywhere from 3-7 days depending on when we load our kiln and how full it is. During holidays it could take as long as 7-14 days.
How long do you keep the pieces after I paint them?
Our pick up policy is that we hold on to all pieces for 30 days after your pick up date. We try to hang on to them as long as we can, but please remember to pick up your piece on the date given to you the day you paint!
I booked a class but need to cancel, can I get a refund?
With MORE than 24 hr notice we can refund your class for a $10 cancellation fee, unless you purchased a large group booking. For large group bookings, the cancellation fee is a 15% of the total booking cost.
If you need to cancel with LESS than 24 hrs notice, we do not refund as we have already set up, reserved and traced items. It would be best to sell your ticket to a friend.
What are your hours?
Do you take reservations?
We do not take reservations for our main studio seating, but you can book our party room or classroom any time.